Contact information

The Floral Society
145 Palisade St., Suite L20 Dobbs Ferry, NY 10522 sales@thefloralsociety.com

T: 914 231 6615 

PRICING POLICY

• The Floral Society provides suggested retail pricing (MSRP) as indicated in the current Catalog. The Floral Society believes that these are appropriate and competitive prices for its products, but each retailer may determine its own selling prices. All online retailers must adhere to The Floral Society’s Minimum Advertised Price (MAP) Policy. A retailer’s choice not to comply with the suggested retail pricing policy may result in suspension or loss of retailer’s account with The Floral Society, during which time The Floral Society will not ship any outstanding

or accept any new orders. Prices are subject to change without prior notification.

RETURNS/CLAIMS

• Returns must be pre-authorzied within 7 days of receiving goods for a shop credit.

• Please examine your order upon arrival for any discrepancies. Any shipping damage or loss must be claimed by consignee with carrier. All other claims must be submitted in writing within 7 days of receipt. Any damaged items will be replaced. No refunds will be issued.

• Any merchandise approved for return must arrive to our warehouse address in unused saleable condition, free of price tickets.

• All returned items must be sent in their original packaging with polybags, cards, hangtags et cetera.

• Customers returning non-damaged merchandise will be charged a 20% restocking fee.

• All cancellations must be requested in writing and confirmed by The Floral Society.